As a general rule of thumb, don’t download any apps that look fishy. First, it should always be available in either the App Store or on Google Play.
Other telltale signs: Is the developer name and company name legit? Have they created any other apps? Are those legit? Are there any reviews? If so, what do the reviews say? Running down that list of questions can help you figure out whether an app is shady or not.
Pro Tip: Keep your phone and computer up to date with the latest security fixes. If you’re experiencing an account issue, know that Chime will never ever ask you to download remote entry apps (e.g. Team View) for further assistance